The Town Hall 's Social Services provide information and assistance in the following areas, social skills, physical mobility, mental illness, community relations, training, income, housing and community participation.
These services are available for all residents in Durango regardles of nationality or if they have a residence permit or not.
First contact with the Social Services can be made throgh the local office or by phone.
During the first appointment, information and guidance is provided and an initial assessment of the case is performed. When necessary, in later appointment, there will be an ongoing intervention. The applicant will be assigned a social worker for the whole process.
Functions:
- Inform, assess and provide advice about existing social resources and rights.
- Prepare family and individual intervention plans that are adapted to each person or family in order to improve their psycho-social situation.
- Intervene in situations where people (women, children, the elderly or others) are in situations where they are unprotected, at risk, abused and/or abandoned.
- Provide help at home for the interested party.
- Implement intervention programmes aimed at the social integration of individuals, families and groups. Priority is given to preventing social exclusion.
- Organise programmes to raise awareness and develop participation.
- Manage the processing of the relevant benefits.
- Study the town's social necessities, in order to manage and/or create the necessary resources.
- Individualised help from a professional.
- Intervention plans and/or agreements finalised with the interested party.
- Job and social insertion programmes (Auzolan).
- Welfare benefits.
- General legal advice.
- Socioeducational intervention teams: sScial workers for minors and families.
- School support.
- Psychological Support.
- Home Help Service.
- Helping the elderly. (Home Help)
- Telephone helpline.
- Day centres for the over 60s who need help to carry out day-to-day activities.
- Finding a place in retirement homes.
The Durango Local Area Association and Durango Town Hall, continuously aims to improve the services they offer and adapt them to the needs of specific groups. To do so they provide other services and programmes as well as technical municipal staff to develop municipal policies in relation to immigration, equal opportunities and the elderly.
- Drug Addicton Prevention: Local Development Plan for Drug Addiction and the Coordination of an Advisory Service on Drug Addiction.
- Equal opportunites for men and women: Development of equal opportunity strategies: Draw up Local Equal Opportunities Plan, social assessment, awareness, training and advice.
- Immigration: Development of Local Immigration Plan strategies: Social assessment, awareness, training and advice.
- Management of grant aid for associations and non-profit making organisations that work in the area of Social Action.
- Leisure and free time activities for the elderly: The Municipal Club for the Elderly offers sociocultural services and activities.