Urgent health care is available to everyone, national or foreign, documented or not, but to have full rights an Individual Health Card is required or to have official approval of the application to have complete access to health care.
If neither of these requirements have been fulfilled, health care can also be received through the Basque health system's health centres. In this case, to avail of free health care once in a position to do so, after the health issue has been resolved, the person will be sent to a health centre with the corresponding application form.
Within the normal timetable, from 08:00 h to 20:00 h, health centres have a substitute doctor for emergency cases.
Outside these times and on Saturdays and holidays, patients should attend the Continuous Care Unit (PAC) or at Galdakao Hospital.
The toll a free telephone number 112 is also available where each emergency will be assessed and appropriate instructions will be given.