There are two different types of police in Durango: the Local Police - Udaltzaingoa which comes under the Town Council, the autonomic police force Ertzaintza which comes under the Basque Government.

Likewise, the National Police in Bilbao deals with issues of foreign legal status, nationality,the issuing of identity cards… They are also in charge of terrorism issues.

Other security concerns are normally dealt with by the local police-Udaltzaingoa and the autonomous police force (Ertzaintza).

The free telephone number 112 should be used in the event of an emergency. Depending on each case the operator decides to divert the call or not to the relevant service: ambulance, firebrigade, etc…

If the call is related to Residents’ Security, the operator calls the Ertzaintza who deal with the problem or pass it on to Durango’s Municipal Police, depending on the nature of the emergency or the circumstances at the time.